If you don’t have mobile data or Wi-Fi connection, it sends your check-in to the server as a coded text message. Like Morse code.

You need at least 1 bar. You don’t need data. Anywhere you can send a text, you can send an SNS check-in. If you’ve got Starlink, you can do this anywhere.

SafeNotSafe is not a replacement for a PLB.

SafeNotSafe is carefully built to use only a tiny amount of battery. When you’re not using SNS, turn off GPS, enable flight mode and power saver. Then it should last for a long time.

Just fill in the fault form on this page and we’ll block the person from sending to you.

Just fill in the fault form on this page and we’ll block your email address.

Before we relay check-ins from someone to you, we need your permission and confirmation.

They probably haven’t accepted your invite request. Get them to check for a welcome email and follow the link to opt-in. Without this, we can’t email them your check-ins.

+ SafeNotSafe is built to work where normal apps can’t.

+ By default it uses data (internet) if your phone has it turned on.

+ If no data is available, it automatically falls back to SMS text messages, so you can still check-in with only weak satellite or cell signal.
+ This “SMS backbone” is why SafeNotSafe can work in the most remote places.

+ Free in most cases: If you’re in the USA, Canada, or New Zealand with a local SIM, check-ins are free — SafeNotSafe covers the SMS cost on our toll-free numbers.

+ Normal text charges: In the UK and Australia, you’ll pay your usual SMS rate (whatever your mobile plan charges for sending a text).

+ Other countries or roaming: Your carrier may charge international SMS rates.

+ Your phone may show a warning that sending a message “may cause charges.” If you’re in USA/Canada/NZ with a local SIM, you can ignore this warning — your check-ins are free.

+ We ask for your SIM/country at setup so we can route your check-ins to the best number and keep costs as low as possible.

+ Once you’ve set up your contacts, the fastest way to check-in is with a long press on the pulsing button.

This instantly repeats your last check-in:
* Same Emergency Contact
* Same Safe/Not Safe choice
* Same “Moving” or “Resting” status

+ Perfect for quick daily check-ins — in and out in under 5 seconds.

+ Tap the pulsing button.

+ Pick: Safe or Not Safe.

+ Pick: Moving or Resting (to tell your contact if you’re stopping or carrying on).

+ Choose which Emergency Contact to notify.

+ Press Send.

+ Send trip details before you leave:

* Track name
* Dates and times
* Car location and description
* Planned overnight stops

+ Helps your Emergency Contact know what to expect, and when.

+ Use this if your plans change while you’re out.

+ A Heads-Up lets your Emergency Contact know about changes — like staying an extra night or taking a different route.

+ This way, they get the update on a map (just like your check-ins), keeping all trip info in the same place.

+ See all your previous check-ins and heads-ups.

+ Useful for remembering when you last checked in.

+ Your ECs receive check-ins by email.

+ They don’t need to install anything or create an account.

+ They can opt-out anytime.

+ Check-in didn’t send → Retry later.

+ No GPS location in email → Wait longer or move to clearer sky before retrying.

+ Contact didn’t get invite → Ask them to check their spam folder.

+ Unexpected SMS charges → Check if you’re roaming or using a SIM outside USA/Canada/NZ.

+ SafeNotSafe does not replace a Personal Locator Beacon (PLB).

+ Always carry standard safety equipment.

+ If you are in danger, mark “Not Safe” — your Emergency Contact will know something is wrong.